The Customer is Queen:
Make Sure Their Experience
Propels Your Business
Thursday, June 16th, 4:00 - 6:30PM
30 S. Wacker Ste. 3300, Chicago, IL 60606
Heavy appetizers, wine & soft drinks will be served!
Find parking options and rates here.
One viral social media post can make or break a company. That’s why delivering a superior customer experience is vital to improve and expand your business. Sure, frontline workers, salespeople, and customer service reps interact directly with customers daily. Yet, every business leader has a role in customer experience.
At this lively and insightful session, find out how to ensure customers leave 5-star ratings, send referrals, and increase their spending with you.
Our experienced panel of business leaders will discuss the following:
*** Check your calendars carefully! All event fees are non-refundable. ***
RSM Covid Policy for in-person events is as follows: all external attendees must be vaccinated against COVID-19 or have recently tested negative. RSM will not collect attendee vaccination/testing documentation but will ask each individual to confirm their vaccination/negative COVID status by completing an attestation form upon arrival
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